Open menu
DNA

Making Patient Communication a Two-Way Street

by Rajiv Leventhal

Healthcare Informatics

Article excerpt

Research: Web-based Tools Help Improve Patient Engagement, Communication

The patient-centered toolkit (PCTK) provided access to educational content specific to a patient’s condition and facilitated patient-provider communication using a novel messaging platform integrated into providers’ workflow. In this study, researchers evaluated their enrollment strategy, use and usability of patient tools, and the content of patient-generated messages.

Our take

Tools that allow patients to engage more directly in their care and care plans are emerging but, to ensure maximum effectiveness, these tools must be integrated and compatible with EHRs and other systems.

READ THE FULL STORY HERE