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Process Over Product

  • August 01, 2016|
  • 1 year ago

by Kevin Kelly

Quartz

Article excerpt

The future of tech really is an Uber for everything

Constant flux means more than simply “things will be different.” It means processes—the engines of flux—are now more important than products.

Our take

What’s Your Inevitable?

Things are changing in healthcare and, generally, technology is driving those changes. But as Kevin Kelly, the co-founder of Wired Magazine and author of the newly released book, The Inevitable, suggests, it’s not really technology, but process, that industry leaders—in any industry—need to focus on. How might thinking differently help your health organization better adjust to radical, and increasingly disruptive, changes impacting healthcare delivery?

Kelly’s point is an important one, and one that many health organizations have firsthand knowledge of through their own experiences in EHR implementation—it’s not just about the technology behind the implementation, it’s about ensuring that processes are in place to support adoption and ensure desired impacts. Healthcare providers are no strangers to the scientific process, what Kelly refers to as “our greatest invention in the past 200 years.” Perhaps, though, there is opportunity to more strategically apply that process in ways that leverage technology more effectively.

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