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TAGS: Patient Experience

Patient Satisfaction and Co-Pay Refunds

Money-back guarantees in healthcare? Lands’ End, Craftsman, Hilton—all companies known for their generous money-back guarantees. Such guarantees are common among retailers and service brands, but

  • May 27, 2016|
  • 2 years ago

What’s Up with Healthcare?

A New Type of Bartender Likely to Upend the Healthcare Industry As We Know It As technology promises to upend the healthcare experience as we know it, two types of players are emerging according to a

  • August 05, 2015|
  • 3 years ago